House rules

To ensure a pleasant and comfortable stay for all guests, please follow the house rules below. By staying at Roo Rooms Vienna, you agree to comply with these guidelines.


1. Check-In & Check-Out

  • Check-in: 15:00
  • Check-out: 11:00
  • Early check-in or late check-out may be available upon request.
  • Please follow the instructions provided for self-check-in and key handling.


2. No Smoking

  • Smoking is strictly prohibited inside the apartment and building.
  • Violation may result in an additional cleaning fee.


3. No Parties or Events

  • Parties, events, or gatherings that disturb neighbors are not allowed.
  • Quiet hours must be respected.


4. Quiet Hours

  • Please keep noise to a minimum between 22:00 and 7:00.
  • Respect neighbors and building residents at all times.

5. Cleanliness

  • Please keep the apartment tidy and dispose of trash properly.
  • Wash used dishes before departure.
  • Additional cleaning requests can be arranged upon request (fees may apply).


6. Respect for Property

  • Treat all furniture, appliances, and equipment with care.
  • Any damage must be reported immediately.
  • Guests are responsible for damages caused during their stay.


7. Visitors

  • Visitors are allowed but overnight stays are limited to the number of guests on the booking.
  • Unauthorized extra guests may result in additional fees or cancellation.

8. Safety

  • Always lock the door when leaving the apartment.
  • Do not leave windows wide open when unattended.
  • Report any safety issues or emergencies as soon as possible.


9. Pets

  • Pets may be allowed upon request (additional fee may apply).


10. Building Rules

  • Guests must follow all building/community rules, including elevator use, waste disposal, and common-area etiquette.


11. Check-Out Instructions

Before leaving, please:

  • Turn off lights, heating/cooling, and appliances.
  • Close all windows.
  • Leave keys in the designated location.
  • Ensure nothing is left behind.